Commission Terms of Service
You must read and agree to these terms to commission me. If you do not read the terms you are still required to follow them; I will not be responsible for your failure to read them. Please read over these terms every time you commission in case there have been changes!
My Rights
- I have the right to deny any commission without providing reason.
- I have the right to blacklist certain clients without providing public reason.
- I have the right to change these terms at any time.
- I have the right to post my artwork anywhere I choose to promote myself as an artist.
- I have the right to blacklist certain clients without providing public reason.
- I have the right to change these terms at any time.
- I have the right to post my artwork anywhere I choose to promote myself as an artist.
Usage Policy
- I CURRENTLY DO NOT OFFER TRANSFER OF COMMERCIAL RIGHTS. IF YOU ARE LOOKING FOR THAT I CANNOT HELP YOU, DO NOT ASK ME -
Only I and the commissioner (or current owner of the depicted character(s) ) may personally use artwork produced for them. Even if you did not commission the artwork you are still required to follow these terms. A Commission pays for the production of the piece in question, not the commercial rights to the artwork.
You May:
- Post the artwork on any non-art gallery website as long as you properly credit me back to one of my official links and with a VISIBLE LINK TO MY TOS EITHER HERE OR ON TOYHOU.SE. On sites where I am present it is preferred that the piece is directly retweeted/reblogged/etc. But not a requirement as long as proper full credit is in your post.
- Share the artwork personally among your peers (via messengers/Discord/etc.) with credit is permitted
- Use the artwork non-commercially.
You May Not:
- Posting to gallery sites other than toyhou.se is NOT permitted, you do not have permission post to your own Deviantart/FA/Weasyl/Buzzly/Etc.
- Sell my artwork in any way or use it commercially. (ie. on pins, merchandise, & anything else to be sold)
- Claim it as your own.
- Remove watermarks/signatures. I do not under any circumstance offer files without my artist watermark/signatures so do not ask.
- Alter my artwork AT ALL.
- Trace or draw over my work.
Only I and the commissioner (or current owner of the depicted character(s) ) may personally use artwork produced for them. Even if you did not commission the artwork you are still required to follow these terms. A Commission pays for the production of the piece in question, not the commercial rights to the artwork.
You May:
- Post the artwork on any non-art gallery website as long as you properly credit me back to one of my official links and with a VISIBLE LINK TO MY TOS EITHER HERE OR ON TOYHOU.SE. On sites where I am present it is preferred that the piece is directly retweeted/reblogged/etc. But not a requirement as long as proper full credit is in your post.
- Share the artwork personally among your peers (via messengers/Discord/etc.) with credit is permitted
- Use the artwork non-commercially.
You May Not:
- Posting to gallery sites other than toyhou.se is NOT permitted, you do not have permission post to your own Deviantart/FA/Weasyl/Buzzly/Etc.
- Sell my artwork in any way or use it commercially. (ie. on pins, merchandise, & anything else to be sold)
- Claim it as your own.
- Remove watermarks/signatures. I do not under any circumstance offer files without my artist watermark/signatures so do not ask.
- Alter my artwork AT ALL.
- Trace or draw over my work.
Ordering
- Please use the form I provide you through email for ordering. If you notice a mistake let me know ASAP.
- I only communicate through email or Discord! For the sake of organization, please do not create a new email thread or DM me on other websites about your commission.
-YOU MUST BE 18+ TO ORDER A COMMISSION regardless of it being NSFW or not.
- I will not change the character if I have already begun work on the commission.
- I do not accept written descriptions of characters for anything other than design commissions. Something small like an ms paint doodle of the gist of what your character looks like works fine, I just need some kind of visual reference.
- I will retain all communication logs, forms, and payment information for at least 180 days after the invoice is paid.
- Due dates or rush orders will incur a fee depending on the time window given for completion and project size.
- I only communicate through email or Discord! For the sake of organization, please do not create a new email thread or DM me on other websites about your commission.
-YOU MUST BE 18+ TO ORDER A COMMISSION regardless of it being NSFW or not.
- I will not change the character if I have already begun work on the commission.
- I do not accept written descriptions of characters for anything other than design commissions. Something small like an ms paint doodle of the gist of what your character looks like works fine, I just need some kind of visual reference.
- I will retain all communication logs, forms, and payment information for at least 180 days after the invoice is paid.
- Due dates or rush orders will incur a fee depending on the time window given for completion and project size.
Payment
- Paypal - Stripe - Square -
- I only accept commissions paid upfront and through invoices. I do not offer payment plans. The invoice must be paid within 48 hours of it being issued.
- You must be the legal holder of the payment service account used to pay. You may not use a friend's or relative's account to pay. (If a friend is paying as a Gift, please have them contact me and we can talk about it)
- The customer will never be obligated to pay extra for covering the payment service's fees.
- I only accept commissions paid upfront and through invoices. I do not offer payment plans. The invoice must be paid within 48 hours of it being issued.
- You must be the legal holder of the payment service account used to pay. You may not use a friend's or relative's account to pay. (If a friend is paying as a Gift, please have them contact me and we can talk about it)
- The customer will never be obligated to pay extra for covering the payment service's fees.
Process
- Time of completion depends on how full my queue is and what placement you are on my queue. Commission should be finished within 3 months (90 days) of the start of the commission. Client will be kept updated in the event of delays.
- I send anti-theft watermarked, lower resolution updates directly to the client upon sketch completion, first pass of flat colors, and finishing stages.
- Reasonable changes and fixes may be requested with each update, but large edits/overhauls will require extra fees. Compensation amount varies and will be quoted specifically to each large change. BE CLEAR WITH WHAT YOU WANT WHEN ORDERING TO AVOID THIS! If you are vague I won't know exactly what you are looking for and am not responsible for things you fail to explain being wrong or missing. With this in mind, please do not be scared to ask for changes at any point during the process.
- Full resolution file without anti-theft watermarks (aside from personal watermark signature) will be sent to client via Email at completion.
- Changes can NOT be requested after completion of the commission and delivery of the file.
- I send anti-theft watermarked, lower resolution updates directly to the client upon sketch completion, first pass of flat colors, and finishing stages.
- Reasonable changes and fixes may be requested with each update, but large edits/overhauls will require extra fees. Compensation amount varies and will be quoted specifically to each large change. BE CLEAR WITH WHAT YOU WANT WHEN ORDERING TO AVOID THIS! If you are vague I won't know exactly what you are looking for and am not responsible for things you fail to explain being wrong or missing. With this in mind, please do not be scared to ask for changes at any point during the process.
- Full resolution file without anti-theft watermarks (aside from personal watermark signature) will be sent to client via Email at completion.
- Changes can NOT be requested after completion of the commission and delivery of the file.
WORK SCHEDULE:
Monday-Wednesday - Queue Work
Thursday - Adoptables/For Sale Designs
Friday - Personal Art Day
Saturday + Sunday - Off Days
Monday-Wednesday - Queue Work
Thursday - Adoptables/For Sale Designs
Friday - Personal Art Day
Saturday + Sunday - Off Days
Refund Policy
- You must wait until the end of the 3 month (90 days) completion time before requesting a refund. I will not administer manual refunds before this point in time. I require 72 hours to issue a refund after it has been requested.
- Piece recreation is not an option. Changes should be discussed during the process - not after completion.
- A commission that has not been started can get a 100% refund.
- A commission at the sketching stage can get a 50% refund.
- A commission at the cleaning/lining stage can get a 25% refund.
- A commission at completion of the lines and after cannot receive a refund of any amount.
- Piece recreation is not an option. Changes should be discussed during the process - not after completion.
Chargeback Information + Policy
- I offer manual refunds so at no point should a charge-back be issued. Upon issuing a charge-back the client should be able to prove some sort of negligence, neglect, & loss of communication on my part regarding a manual refund. I keep dated logs of all communication between every client and I.
- If using a charge-back to void my refund policy the following actions will be taken :
- If using a charge-back to void my refund policy the following actions will be taken :
- The client's rights to the product in question will be forfeited. The product may be resold or utilized in other ways as compensation. (ie piece will be repurposed as a YCH, etc.)
- The client will be subject to public blacklist to warn fellow freelancers of their charge-back.